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To protect your privacy, you can visit PenguinHost's site without identifying yourself or having
to reveal any information about yourself.
Your personal information: what do we collect, and how do we use it?
* We do not collect personal information when you visit our site unless you log on, place an order
or register with us.
* When you place an order you will be asked for the following personal information: your name,
e-mail address, billing address and phone number. We may share this information, and only that information which is absolutely necessary, with
those third parties that are involved in the processing of your order.
* PenguinHost is committed to reducing the amount of fraud it faces. Our policy is that we will
prosecute any cases of fraud that we identify. As a first time customer, you may receive a telephone
call or email requesting more information/proof to confirm the details that you have supplied to us.
If any of the information you supply is found to be false or misleading, we will, if we deem it
appropriate, report this to the appropriate authorities for them to prosecute.
* We do not share, sell, rent or barter any identifiable personal information to any third party
without your permission.
* When you log on to our site, we will ask you your e-mail address and user ID, which is usually your name.
* We have specials emails available to make your shopping and purchasing experience easier. Should you
decide to subscribe, we will send you your requested information from time to time. You may
unsubscribe at any time. Subscription to this service is optional and free.
* When you submit feedback or questions via e-mail, or contact us for information about our Web site,
we will request your name and e-mail address. We use this information solely to respond to your
inquiries.
* Our site contains links to other sites. PenguinHost is not responsible for the privacy practices
or the content of other Web sites.
* By default all web server log files capture IP addresses. We may use your IP to help diagnose
problems with our server, administer our web site and to track web usage. This information is used
internally and is not shared with anyone else.
As the Federal Government introduces new privacy legislation - PenguinHost's privacy policies will
be reviewed and updated as appropriate.
More information on privacy legislation is available from the Federal Privacy Commissioner at
www.privacy.gov.au.
Cookies
A cookie is a small amount of information sent from a Web server to your computer. We use cookies
when someone logs into our site, to maintain that log in, to retain log in information. We do not use
cookies for marketing, promotional or advertising purposes, nor do we use cookies to track your
Internet activity before or after you leave PenguinHost. Any activity while you are at PenguinHost
may be monitored.
Your computer will only store a maximum of 2kb of cookies. They are deleted on a first in first out
basis. No other company has access to our cookies.
Emails from PenguinHost
We do not want to send emails to you if you would prefer not to receive them. Therefore, every email
provides a way for you to unsubscribe from future emails.
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